Effective Business Communication Skills Training Course Objective:This course aims to enhance positive relationship with internal and external customers increasing productivity, and to improve basic business writing increasing customer relationship. Content Outline: Principles of Effective Communication Analyzing Communication Process Enhancing Listening and Speaking Skills Giving Feedback Processing Information Business Writing The Writing Situation Simple Routine Business Letters Electronic Mail Writing Managing Writing Avoiding Trite Words and Phrases Intercultural Communication Now P2800 Promo Rate P3500 regular rate for 8 hours